Cancellation & Refund Policy – HEATGUARD SERVICES LTD

We believe in fairness, transparency, and putting our customers first.

Cancellations

  • You may cancel any booking up to 24 hours before the scheduled service without any charge.

  • If you need to cancel with less than 24 hours’ notice, please contact us — we will always do our best to accommodate you.

Refunds

  • Payment is only due once the job is completed and you are satisfied with the work.

  • If you are unhappy with our service for any reason, please let us know immediately.

  • We will review the situation and, if appropriate, offer a full or partial refund.

  • Our goal is your satisfaction — we will always aim to resolve matters in your favour.

How to Request a Cancellation or Refund

Please contact us directly by:

We will handle your request quickly and with care.